FAQ

For each home, we estimate a 3-5-hour cleaning time.

Depending on the size of the home and the requests of our clients, we send a minimum of 1-2 Happy Helpers for every home. We adjust and add as the home gets bigger and the tasks that needs to be done gets more complex.

For additional requests, please inform client servicing prior to the cleaning so we can relay it properly and give instructions to the Helpers. Depending on the scope of the additional request, we may have to increase the number of Helpers or recommend to extend the cleaning time. During the job, as long as there is enough or extra time, our Helpers can accommodate additional requests. However, if the work exceeds the 5 hours cleaning time, we will have to charge the for an overtime fee of $20 per hour per Helper.

Our rates include the transportation of our Helpers to your home and back to our office.

We bring all of the cleaning materials and solutions. Should you have any special request or any particular cleaning solution that you would like to be used, kindly mention it when you confirm the booking.

Our Happy Helpers bring their own water and meals. Should you wish to provide extra, we greatly appreciate it.

Yes!

Yes!

Our Helpers are efficient and maximize the time for the cleaning sessions. However, if overtime is needed, our overtime charge is $20 per helper per hour.